FAQ

Frequently Asked Questions

Here is a list of questions to help keep your car in excellent shape
    It’s best if you can book an appointment, even if it’s just to take a quick look at the car.

    We like to give as much attention as possible to your car during your appointment in our shop.  Unfortunately, unscheduled visits can distract us from that attention, so we like to discourage them.

    There are many sensors and computerized components that manage your vehicle’s engine performance and emissions. When one of these fails, the “check engine” light is illuminated. Although your car may seem to run fine, it is important to have the issue addressed to prevent long-term problems.

    This is a very serious problem – if your car overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull off the road and shut the engine off! Do not attempt to check the fluid level in the radiator as it can burn you. The best thing to do is have your car towed to a repair shop.

    You should get your oil changed every 5,000 km or as recommended in your vehicle’s owner’s manual. If intervals are extended, ensure you use oil that is capable of extended mileage changes.

    Milky brown engine oil is an indication of coolant in the oil. This can be caused by a blown head gasket, a failed transmission cooler, or cracked casings. This condition is very serious and needs to be checked by a professional technician quickly.

    For maximum fuel economy and peak engine performance, your spark plugs should be replaced every 30 months or 30,000 miles, unless your vehicle is equipped with 100,000-mile platinum tipped spark plugs.

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